What key competency areas are evaluated in the AIRS Certification exam?

The correct choice highlights essential areas of expertise that are pivotal for professionals in the information and referral field. Resource knowledge is crucial, as practitioners must be well-acquainted with the various services and resources available to effectively assist clients. This knowledge enables them to provide accurate referrals tailored to individual needs.

Communication skills are equally important, as these professionals must convey information clearly and empathetically. Strong communication fosters trust and understanding between the professional and the client, ensuring that the clients feel supported in their search for help.

Ethical practices are foundational in the field of information and referral services. Adhering to ethical standards ensures confidentiality and respect for the diverse backgrounds and situations of clients. This underscores the importance of maintaining professional integrity and trustworthiness in every interaction.

The other choices include competencies that, while beneficial in various contexts, do not encompass the core areas outlined in the AIRS certification framework. Thus, resource knowledge, communication skills, and ethical practices stand out as the essential competencies that are evaluated in the AIRS Certification exam.